Private Rented Housing

(asked on 16th March 2015) - View Source

Question to the Home Office:

To ask the Secretary of State for the Home Department, what the average time taken has been by the Home Office Landlords Helpline between receipt of a call to the conclusion of the enquiries from each local authority area in each month since its inception.


Answered by
James Brokenshire Portrait
James Brokenshire
This question was answered on 19th March 2015

The average waiting time for a customer is six seconds and average call length duration is 3 minutes 29 seconds since the Landlords Helpline opened on 3 September 2014. The geographical source of each enquiry is not broken down into local authority area.

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