Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, if he will make it his policy that people whose applications for employment and support allowance are rejected should routinely be advised of the mandatory reconsideration procedure.
It has always been our policy to notify claimants of the mandatory reconsideration process when making decisions – including where individuals are found fit for work. For ESA a Decision Assurance Call was introduced into the process to collect any additional evidence from claimants and signpost to other benefits where it is likely a fit for work decision will be made. When claimants have been found fit for work the Department provides a decision letter which includes details of the mandatory reconsideration and appeals process.