Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what assessment he has made of the long-term sustainability of his plans for a digital service.
The Department for Work and Pensions has already successfully delivered some of the most used digital services in Government, including Jobseekers’ Allowance online, Universal Jobmatch and (on behalf of wider Government) the Government Gateway.
Evaluation from the development and maintenance of these services is a core part of the Department’s approach as it continues to build new digital services and improve existing ones in line with Government Digital Service methodology. This places strong emphasis on feedback, evaluation and improvement to build sustainable systems, and the results of service assessments are published on gdsdata.blog.gov.uk