Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what proportion of (a) personal independence payments and (b) employment and support allowance claimants have been contacted by her Department with an explanation of what information is required to progress their case for mandatory reconsideration.

This information could only be provided at disproportionate cost.

Information for claimants on how to challenge a decision made by the Department is available on GOV.UK.

Where claimants make their Mandatory Reconsideration (MR) application by phone we will gather information on why they think the decision is wrong and ask if they have any further evidence they wish to submit.

If a claimant has used the MR form available on GOV.UK, then they will be aware that they should submit any additional evidence with the form. If they write a letter, the Decision Maker will determine whether they need any additional evidence and request it accordingly.