Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what her Department's target time-frame is for its decision letters to reach claimants from the date on such correspondence.
Our correspondence, including decision letters, is issued via 2nd class post in keeping with our responsibility to efficiently use public funds; so we expect it to arrive within three working days, including Saturdays.
There are no plans to change the start date of the period to apply for a Mandatory Reconsideration or make an appeal. The extension of that period can include the consideration of any postal delay.