Personal Independence Payment

(asked on 6th December 2018) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what assessment her Department has made of the effect on disabled claimants of personal independence payment (PIP) of the closure of the Atos PIP customer service email.


Answered by
Sarah Newton Portrait
Sarah Newton
This question was answered on 11th December 2018

A general email enquiry address is not currently available but work is underway to introduce a new online contact route as soon as possible in 2019. Where claimants require contact via email as a reasonable adjustment to make a claim, Independent Assessment Services continue to make arrangements to do so. There are a range of contact routes currently available to claimants, including a free phone enquiry line, written enquiries by post or a range of alternative formats including braille, large print, text phone & sign video to assist claimants within the claim process.

Reticulating Splines