Taxation: Self-assessment

(asked on 5th December 2018) - View Source

Question to the HM Treasury:

To ask the Chancellor of the Exchequer, what recent lessons his Department has learned to help increase the proportion of tax returns filed by 31 January 2019 deadline.


Answered by
Mel Stride Portrait
Mel Stride
Secretary of State for Work and Pensions
This question was answered on 10th December 2018

HMRC continually uses customer insight to improve filing rates. For example, HMRC has used customer insight to deliver personalised messaging, which research has shown to have a statistically significant effect on filing rates.

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