Department for Transport: Correspondence

(asked on 1st September 2023) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, what steps they are taking to reduce backlogs of Member correspondence in their office.


Answered by
Jesse Norman Portrait
Jesse Norman
This question was answered on 8th September 2023

The Department takes a number of measures to maintain good performance and improve further. These include:

Regular monitoring and reporting on open letters, automatic reminders and follow ups sent to drafters, Monthly meetings with Correspondence Champions to discuss performance and identify issues and potential solutions.

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