Railways: Tickets

(asked on 17th July 2023) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, what assessment he has made of the potential impact of closing ticket offices on older rail workers' ability to purchase tickets at privilege rates.


Answered by
Huw Merriman Portrait
Huw Merriman
Minister of State (Department for Transport)
This question was answered on 20th July 2023

We recognise that not all rail staff privilege rates are consistently offered online or at ticket vending machines at this time. Industry is considering how to address this. However, as part of the proposals put forward by industry, some of the country’s busiest ticket offices will initially remain open to help passengers gradually get used to the changes they will see at stations around the country.

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