Job Centres: Staff

(asked on 7th November 2023) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what assessment he has made of the workload of work coaches in job centres that are (a) taking part and (b) not taking part in the Additional Jobcentre Support Pilot.


Answered by
Guy Opperman Portrait
Guy Opperman
Parliamentary Under-Secretary (Department for Transport)
This question was answered on 13th November 2023

The DWP as a whole, Service Leaders and local Jobcentre managers work closely with their teams to ensure that the workload is distributed appropriately, and our Work Coach caseloads continue to remain manageable.

The size of a Work Coach caseload will vary as it is dependent on several factors, including the level of customer support required, the needs of the local labour market and the experience and working pattern of each Work Coach.

Reticulating Splines