Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, what warnings are issued to patients who are repeatedly issued with penalty charge notices by the NHSBSA for wrongly claimed free prescriptions.
The NHS Business Services Authority (BSA) administers the Prescription Exemption Checking Service and issues penalty charge notices (PCN) when it is unable to confirm a prescription charge exemption claimed. The NHS BSA has confirmed that it has a process in place to identify and contact patients who are repeatedly issued with PCNs. Follow up action is determined on a case by case basis.