Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, if she will publish details of the Internal Process Reviews completed by her Department from April 2019 to November 2020.

Internal Process Reviews are internal retrospective investigations, focussed on organisational learning. They are internal reviews that check if process was followed, to encourage learning and to drive change through the Department. We have no plans to publish any Internal Process Reviews, but will continue to follow our duties under the Freedom of Information Act in line with the 2016 First Tier Tribunal ruling in relation to what information can lawfully be disclosed.

Our priority is that claimants get the benefits to which they are entitled promptly and receive a supportive and compassionate service. In the vast majority of cases this happens but when, sadly, there is a tragic case we take it very seriously and seek to learn any lessons as appropriate.