NHS Shared Business Services: Correspondence

(asked on 28th June 2017) - View Source

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health, what the cost to his Department has been of dealing with the NHS Shared Business Service backlog.


Answered by
Jackie Doyle-Price Portrait
Jackie Doyle-Price
This question was answered on 6th July 2017

The Department’s role in responding to the incident has been absorbed within existing resources, and as such no separate estimate of the costs to the Department have been made.

The National Audit Office published their report Investigation: clinical correspondence handling at NHS Shared Business Services, on 27th June 2017 and this can be viewed here:

https://www.nao.org.uk/report/investigation-clinical-correspondence-handling-at-nhs-shared-business-services/

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