UK Visas and Immigration: Telephone Services
(asked on 13th September 2018) - View Source
Question to the Home Office:
To ask the Secretary of State for the Home Department, how much (a) revenue and (b) operating income Visas and Immigration derived from chargeable calls to its contact centres from outside the UK in the last period for which figures are available.
This question was answered on 10th October 2018
The Home Office currently has a contract in place with Sitel UK Ltd for the provision of Contact Centre Services (both UK and International). It is not possible to provide the data requested due to commercial sensitivity.