Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what recent discussions her Department has had with (a) Ofcom and (b) the Phone-paid Services Authority on call connection service access to the helplines her Department provides; and if she will make a statement.

Officials from the Department for Work and Pensions and the Department for Digital, Culture, Media and Sport (DCMS), have met with both Ofcom and the Phone-paid Services Authority. Officials from DWP have provided evidence that informed the recently announced Ofcom consultation on the review of the Premium Rate Services Condition.