NHS Injury Benefits Scheme

(asked on 9th March 2021) - View Source

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what avenues of appeal applicants who have been denied permanent injury benefit under the NHS Injury Benefits Scheme are able to take if they can demonstrate inconsistencies between the findings at different stages of the review process.


Answered by
Helen Whately Portrait
Helen Whately
Minister of State (Department of Health and Social Care)
This question was answered on 19th March 2021

The NHS Business Services Authority (NHSBSA) is responsible for the administration of the NHS Injury Benefits Scheme on behalf of the Secretary of State.

Decisions on applications to the NHS Injury Benefits Scheme are based on the rules of the scheme and informed by medical evidence. Where an applicant is dissatisfied with a decision made, the NHS Business Services Authority operates a two stage Internal Dispute Resolution (IDR) procedure in accordance with the Pensions Act 1995. If the IDR process has been exhausted and the applicant remains dissatisfied with the decision, they may approach the Pensions Ombudsman to investigate their complaint.

No statistics have been produced on how many and what proportion of rejected applications for permanent injury benefit under the NHS Injury Benefits Scheme have been successfully appealed in each year since 2002. For the NHS Business Services Authority to interrogate all individual member records, as would be necessary to obtain this data, would incur disproportionate cost


To obtain the information requested on the number of complaints received since 2002 would incur disproportionate cost.

Reticulating Splines