Department for Work and Pensions: Training

(asked on 17th July 2018) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how many officials of her Department at each grade have undergone more than 12 hours of training on universal credit; and what estimate she has made of the number of officials at each grade who will have undertaken such training on the completion of the full roll-out of universal credit.


Answered by
Alok Sharma Portrait
Alok Sharma
COP26 President (Cabinet Office)
This question was answered on 24th July 2018

The information requested is not readily available, and could only be provided at disproportionate cost. However, a total of 33,561 colleagues have now undergone more than 12 hours of training on Universal Credit.

Through ongoing training staff continuously develop their knowledge of the tools, skills, and behaviours required to provide a high quality service to all claimants. This learning includes facilitator-led learning and skills practice, supported by multimedia learning materials.

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