Customs: ICT

(asked on 19th February 2021) - View Source

Question to the HM Treasury:

To ask the Chancellor of the Exchequer, what steps he is taking to improve the performance of the Customs Handling of Import and Export Freight (CHIEF) system for small and medium-sized enterprises.


Answered by
Jesse Norman Portrait
Jesse Norman
This question was answered on 1st March 2021

HMRC test the performance of CHIEF continuously in order to maintain resilience for all users. The CHIEF computer system continues to work well and is already used successfully by hundreds of thousands of international traders to make customs declarations to HMRC.

HMRC are supporting businesses to comply with the new border processes following the end of the transition period.

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