Social Security Benefits: Medical Examinations
(asked on 7th June 2018) - View Source
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many complaints have been made against healthcare practitioners by people claiming (a) universal credit and (b) employment and support allowance as a result of an consultation in each the last five years.
The information requested is not available prior to September 2015. Please find table below for data currently held:-
Complaints following Assessment | Sept 15 - Dec 15 | Jan 16 - Dec 16 | Jan 17 - Dec 17 | Jan 18 - May 18 |
UC Total (a) | - | - | 15 | 25 |
ESA Total (b) | 125 | 675 | 770 | 255 |
Data Source: ASIS Complaints Management System MI – Report name DWP0011
Rounding: Figures have been rounded to the nearest 5. Anything under 5 is noted as a –
Total face to face assessments | Sept 15 - Dec 15 | Jan 16 - Dec 16 | Jan 17 - Dec 17 | Jan 18 - May 18 |
UC Total (a) | - | 6,500 | 39,000 | 19,000 |
ESA Total (b) | 201,000 | 684,500 | 719,000 | 290,500 |
Data Source: ESA Performance Delivery Board Reports
Rounding: Figures have been rounded to the nearest 500. Anything under 500 is noted as a –
Note: ESA face to face assessment volumes also contain Incapacity Benefit Reassessment (IBR) clearances. There were no IBR complaints within the years in question.