Department for International Trade: Telephone Services

(asked on 31st March 2022) - View Source

Question to the Department for International Trade:

To ask the Secretary of State for International Trade, what proportion of calls received by the Export Support Services Contact Centre inside its core operating hours were answered within 30 seconds from 1 October 2021 to 31 March 2022.


Answered by
Mike Freer Portrait
Mike Freer
Parliamentary Under-Secretary (Ministry of Justice)
This question was answered on 25th April 2022

The proportion of calls, received by the Export Support Service helpline during operating hours, which were answered within 30 seconds from 1 October 2021 to 31 March 2022 was 93%.

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