Department for International Trade: Telephone Services

(asked on 31st March 2022) - View Source

Question to the Department for International Trade:

To ask the Secretary of State for International Trade, how many calls were received by the Export Support Services Contact Centre inside its core operating hours in each month from 1 October 2021 to 31 March 2022.


Answered by
Mike Freer Portrait
Mike Freer
Parliamentary Under-Secretary (Ministry of Justice)
This question was answered on 25th April 2022

Between 1 October 2021 and 31 March, the Export Support Service Helpline received 4,845 calls. (October 606, November 636, December 456, January 612, February 589, March 1,946). 98% of these were received in the Helplineā€™s core operating hours.

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