UK Visas and Immigration: Repayments

(asked on 20th February 2023) - View Source

Question to the Home Office:

To ask the Secretary of State for the Home Department, how many people waiting for visa cost refunds have not yet been reimbursed because of IT issues at UK Visas and Immigration.


Answered by
Robert Jenrick Portrait
Robert Jenrick
This question was answered on 24th February 2023

We are not aware of IT issues that are affecting our processes for reimbursement or refunds. Where customers are experiencing an issue, they should contact us so we can investigate and take any necessary steps to rectify and identify if there is a root cause.

Customers can either contact us at Contact UK Visas and Immigration for help - GOV.UK (www.gov.uk) or request a refund via our online application system.

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