Emergency Calls: Greater London

(asked on 22nd May 2018) - View Source

Question to the Home Office:

To ask the Secretary of State for the Home Department, what estimate he has made of the average emergency response time to 999 calls in (a) the London Borough of Southwark, and (b) London in each of the last seven years.


Answered by
Nick Hurd Portrait
Nick Hurd
This question was answered on 4th June 2018

The Home Office does not collect this data as the handling of 999 calls is an operational matter for the police. It is for elected Police Crime Commissioners and Chief Constables to decide how best to manage their communications and response to the public.

However, in March 2018, as part of its annual effectiveness reports on all police forces in England and Wales, HMICFRS briefly assessed calls from the public.

The report for the Metropolitan Police force can be found at:

https://www.justiceinspectorates.gov.uk/hmicfrs/wp-content/uploads/peel-police-effectiveness-2017-metropolitan.pdf

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