Social Security Benefits: Terminal Illnesses

(asked on 28th January 2021) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what estimate she has made of the number of terminally ill people who have experienced delays in receiving benefit payments when claiming under the Special Rules for Terminal Illness in (a) Wales and (b) the UK over the last five years.


Answered by
Justin Tomlinson Portrait
Justin Tomlinson
This question was answered on 2nd February 2021

No estimate has been made for the number of people who have experienced a delay in receiving benefit payment. The only available information on clearance times is for Personal Independence Payment (PIP) as there are published statistics, but the information is not readily available for other benefits and to provide it would incur disproportionate cost.

The Special Rules for Terminal Illness (SRTI) provide those with a limited life expectancy, simple and fast access to benefits. The SRTI allow claimants who are unlikely to live longer than 6-months to claim under a fast-tracked process without the requirement for waiting periods or a face-to-face assessment.

In October 2020, the end to end PIP median clearance time for SRTI claims was 5 working days. Data on median PIP clearance times for SRTI claims in Great Britain is published and covers each stage of the customer journey for the period covering April 2013 – October 2020 (the latest available data). This can be found in table 2B in the following published statistical tables:

https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/944014/tables-pip-statistics-to-october-2020.xlsx

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