Question to the HM Treasury:

To ask the Chancellor of the Exchequer, what (a) artificial intelligence, and (b) machine learning projects are being (i) undertaken and (ii) considered by Her Majesty's Revenue and Customs.

HMRC are using up to date technology, such as Artificial Intelligence (AI) and Machine Learning (ML), to deliver data and insight into the hands of their decision makers. This helps HMRC to focus on minimising the tax gap and makes the tax system more intuitive for taxpayers.

HMRC use AI methods across all their business areas. AI and ML outputs are validated with human oversight before being implemented.

HMRC are in the process of standardising their AI ethical framework in order to ensure it is consistently applied across the organisation.