Palantir: Contracts

(asked on 6th February 2023) - View Source

Question to the Ministry of Defence:

To ask the Secretary of State for Defence, what assessment he has made of the adequacy of Palantir’s performance in their contract with his Department; and whether poor performance would affect further applications from the company for contracts with other departments.


Answered by
Alex Chalk Portrait
Alex Chalk
Lord Chancellor and Secretary of State for Justice
This question was answered on 10th February 2023

The Ministry of Defence closely monitors the performance of all its technology products and services (including Palantir) against defined metrics: Key Performance Indicators, Service Level Agreements, and a service credit regime. Any poor performance is identified, addressed and reported. This is essential to maintaining good relationships and ensuring Defence suppliers continue to meet Defence standards. Defence supplier performance metrics are reported into the Cabinet Office on a quarterly basis, evidencing supplier performance against the top key performance indicators.

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