Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, whether all applicants for personal independence payment, whose assessments are currently telephone-based, are offered the option of recorded assessments.

Audio recording of Personal Independence Payment (PIP) telephone assessments is live in all areas. Claimants are required to make a request to the Assessment Provider in order to have their PIP assessment recorded, thereby opting-in to the recording of their assessment being undertaken.