South Western Rail Franchise
(asked on 6th February 2020) - View Source
Question to the Department for Transport:
To ask the Secretary of State for Transport, with reference to Transport Focus's National Rail Passenger Survey, published in February 2020, what assessment he has made of the value for money of the services provided by South Western Railway.
This question was answered on 11th February 2020
The Department uses the results of the National Rail Passenger Survey (NRPS) to monitor the performance of all franchised TOCs, including South Western Railway (SWR). The most recent NRPS results published in January 2020 are currently being assessed by officials in relation to the specific NRPS benchmarks for SWR as outlined in Schedule 7.2 of the Franchise Agreement.