Ambulance Services

(asked on 29th March 2018) - View Source

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what the performance criteria are against which 999 ambulance call handlers are assessed.


Answered by
Steve Barclay Portrait
Steve Barclay
Secretary of State for Environment, Food and Rural Affairs
This question was answered on 18th April 2018

The assessment of call handler performance is an operational matter for National Health Service ambulance trusts.

NHS ambulance trust call answer performance is published monthly by NHS England and is available at the following address:

https://www.england.nhs.uk/statistics/statistical-work-areas/ambulance-quality-indicators/

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