Revenue and Customs: Racial Discrimination

(asked on 6th January 2021) - View Source

Question to the HM Treasury:

To ask the Chancellor of the Exchequer, pursuant to the Answer of 22 December 2020 to Question 130037 on Revenue and Customs: Racial Discrimination, what steps he is taking to ensure the workplace is supportive, fair and welcoming for all HMRC staff.


Answered by
Jesse Norman Portrait
Jesse Norman
This question was answered on 14th January 2021

HMRC believe that greater inclusivity is not merely good in itself, but leads to better decision-making and improved outcomes. ‘Being a great place to work’ is one of the organisation’s five strategic objectives and why they have a change programme ‘Respect at Work’, that sets out how they will achieve that objective. Examples include: ‘

  • ‘Our Commitments’, a set of principles developed with about 17,000 colleagues that guide how colleagues should treat one another.
  • An overhaul of HMRC grievance, discipline, whistleblowing and conduct policies and processes to ensure they are fair.
  • Local action plans within HMRC teams designed to create a more supportive environment.
  • A suite of learning products to support respectful behaviour in the workplace from the point of induction for new starters at HMRC.
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