Revenue and Customs: Coronavirus

(asked on 2nd March 2022) - View Source

Question to the HM Treasury:

To ask the Chancellor of the Exchequer, pursuant to the Answer of 24 February 2022 to Question 126706 on Treasury: Coronavirus, if he will make it his policy to require individual risk assessments for all employees at Her Majesty's Revenue and Customs (HMRC) before they return to the workplace following the easing of covid-19 restrictions; and how many individual risk assessments for people returning to work have been conducted by HMRC as of 2 March 2022.


Answered by
Lucy Frazer Portrait
Lucy Frazer
Secretary of State for Culture, Media and Sport
This question was answered on 7th March 2022

Throughout the pandemic HMRC have, in line with UK and Devolved Administration Guidance, made the Health & Safety (H&S) of employees their top priority, and put in place robust control measures to deliver on that. Measures include facilitating working at home where possible and providing a range of mental health and wellbeing services for employees wherever they are based. HMRC ensured suitable ventilation and additional cleaning in their workplaces, as well as the mandation of the wearing of face coverings in their Scottish offices. For offices in the other UK nations, there was an expectation that face coverings would be worn from Summer 2021 to January 2022.

The HMRC Chief Executive gave notice on 31 January 2022 that from 28 February colleagues in England and Scotland will move to new ‘hybrid’ ways of working. As greater numbers of HMRC employees return to the workplace, the Department has put in place a ‘Return to Office Discussion Toolkit’. This gives managers and employees an opportunity to consider health, safety, and wellbeing in the context of the employees’ personal circumstances, to identify any concerns, and the right next steps and solutions. The Toolkit includes an Individual Risk Assessment, which can be used to help employees and managers understand the cumulative risk, to consider what additional controls can be put in place, and to make an informed decision about next steps. If any concerns are identified after working through the individual risk assessment, professional Occupational Health advice and welfare support is available. Completing the Individual Risk Assessment is not mandated in HMRC, which reflects the Scottish Government Guidance position that employers “should continue to conduct individual risk assessments … where necessary”. This remains the position going forward, subject to any changes in UK or Devolved Administration Government Guidance.

As part of the Toolkit and risk assessment process, HMRC have recognised that there may be some colleagues who need additional flexibility and support as part of their return to the office. Therefore, HMRC managers have the flexibility and discretion to support employees with plans that might run to a slightly longer timeframe. The ‘Supported Returns Plan Toolkit’ allows additional time to enable solutions to be put in place for the employee’s return to the office, as well as the continuation of support for them, such as additional utilities, travel expenses, and London pay easement, where applicable.

Whilst HMRC requires each manager and employee to have a Toolkit-led conversation as part of return to office planning, they do not retain records of how many individual risk assessments for people returning to work have been conducted.

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