Independent Case Examiner: Complaints
(asked on 12th March 2018) - View Source
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many complaints to the Independent Case Examiner’s Office has taken longer than 43 weeks to resolve since being accepted for examination in each of the last five years.
This question was answered on 16th March 2018
We take this to mean how many complaints have taken longer than 43 weeks to clear from the point at which they were accepted for examination in the last five year, details of which are provided below:
Reporting Year | Number |
2013/14 | 129 |
2014/15 | 54 |
2015/16 | 356 |
2016/17 | 725 |
2017/18 (April 2017 to February 2018) | 687 |