HM Courts and Tribunals Service: Standards

(asked on 24th January 2023) - View Source

Question to the Ministry of Justice:

To ask the Secretary of State for Justice, if he will make an assessment of the adequacy of the service provided by HM Courts and Tribunals Service at processing applications for probate.


Answered by
Mike Freer Portrait
Mike Freer
Parliamentary Under-Secretary (Ministry of Justice)
This question was answered on 1st February 2023

Despite the unprecedented challenges faced by the probate service during the Covid 19 pandemic, and the increased volume of applications that have been seen since, the average length of time taken for a grant of probate following receipt of the documents required has been maintained at between five and seven weeks – with the average responses being almost 1 week faster in quarter 3 of 2022 than the yearly average for 2020 and 2021.

Average waiting times for probate grants, up to September 2022, are published on gov.uk via Family Court Statistics Quarterly (Table 25): https://www.gov.uk/government/statistics/family-court-statistics-quarterly-july-to-september-2022.

HMCTS has increased resources to meet the higher demand following an increased number of estates requiring probate and is further increasing resourcing to further bring down overall timeliness on digital and paper applications.

The improvement of the online probate system remains a priority for HMCTS, to ensure more applications can be issued first time and resources can be focused on reducing waiting times.

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