Mortgages: Government Assistance
(asked on 26th February 2018) - View Source
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what date her Department estimates that the processing of SMI replacement loans claims by Serco will be completed.
This question was answered on 1st March 2018
Serco do not undertake SMI loan processing being contracted solely to provide information to claimants in the form of letters, leaflets and telephone ‘Informed Discussions’. These Informed Discussions will continue to be offered to new applicants who are eligible for the SMI loan.