Universal Credit

(asked on 17th January 2023) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps his Department will take to minimise the proportion of claimants subject to managed migration whose legacy benefits are terminated without moving to Universal Credit.


Answered by
Guy Opperman Portrait
Guy Opperman
Parliamentary Under-Secretary (Department for Transport)
This question was answered on 20th January 2023

Following the issue of Migration notices, the Department will issue reminders to claimants during the three-month period if they have not yet made a claim to UC.

If a claimant does not claim by their extended deadline, they will be notified that their current benefit(s) will be terminated, unless they have significant support needs requiring a further extension. For those claimants who require significant support, we hold case conferences with Advanced Customer Support Senior Leaders who provide local expertise, working with different organisations to take a multi-agency approach. Where a claimant’s legacy benefit(s) has been terminated and they make a claim to UC within one month, their claim can be backdated to their deadline date and still receive Transitional Protection where entitled.

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