Coronavirus: Vaccination

(asked on 18th February 2022) - View Source

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, if his Department will take urgent steps to ensure that the Vaccine Data Resolution Service meets its stated case resolution time of 21 days; and what resources his Department is allocating to ensure that patient medical records are rapidly updated to register booster covid-19 vaccinations.


Answered by
Maggie Throup Portrait
Maggie Throup
This question was answered on 23rd February 2022

If an individual believes that their COVID-19 vaccine records are inaccurate, they can contact 119 and ask to be referred to the Vaccine Data Resolution Service (VDRS). The service make an electronic referral and the VDRS will contact the individual within 21 days to rectify the issue. While no formal assessment has been made of the average length of time taken to resolve complaints, as of 17 February 2022, the average time for the VRDS to contact an individual is three days.

The National Immunisation Management System (NIMS) is used as the national register for COVID-19 vaccinations. At the point that someone receives their COVID-19 vaccine, including a booster dose, the vaccinating team record this information onto the NIMS system and a patient’s general practitioner record. A patient’s record will be updated within five working days and a NHS COVID Pass will be available two weeks after completing the full course of vaccination.

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