Housing Associations: Standards

(asked on 16th January 2018) - View Source

Question to the Department for Levelling Up, Housing & Communities:

To ask the Secretary of State for Housing, Communities and Local Government, how many times the Social Housing Regulator has found that there has been serious detriment to tenants by the poor performance of a housing association.


Answered by
Dominic Raab Portrait
Dominic Raab
This question was answered on 23rd January 2018

Registered Social housing providers are regulated by the Regulator of Social Housing. The Regulator of Social Housing is an independent Regulator that has a number of tools available allowing it to take action where there is evidence that a registered provider is not meeting the requirements of its Standards and that this failure is leading to serious detriment to tenants. In keeping with its statutory objectives the regulator seeks to work with providers to address issues raised and only takes formal action where provider is failing to address the concerns.

If tenants of Registered Providers are not satisfied with the way the Regulator of Social Housing has handled their case, they will have to access the Regulator's complaint process. If following the Regulator's complaint procedure they are still unhappy, they can ask their MP to take their complaints to the independent Parliamentary and Health Service Ombudsman to review the handling of their complaint.

Details of recent judgements made by the regulator may be found at:

https://www.gov.uk/government/publications/regulatory-judgements-and-regulatory-notices.

This table is updated each time a new regulatory judgement or notice is issued.

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