Home Energy and Lifestyle Management: Misrepresentation
(asked on 3rd February 2020) - View Source
Question to the Department for Business, Energy and Industrial Strategy:
To ask the Secretary of State for Business, Energy and Industrial Strategy, how many offers of compensation have been made by her Department to appellants as a result of mis-selling by the company HELMS; and of those offers how many were (a) accepted and settled and (b) rejected by consumers in favour of their original offer of compensation from the Green Deal Finance Company.
At 5th February 2020 there are 20 outstanding appeals, relating to the company Home Energy & Lifestyle Management Ltd (HELMS) from households in the Kilmarnock and Loudoun constituency. The table below provides details of the age of the outstanding appeals in the constituency.
Months outstanding | Number of appeals |
1 or under | 0 |
2 | 0 |
3 | 0 |
4 | 0 |
5 | 2 |
6 | 0 |
7 | 0 |
8 | 0 |
9 | 0 |
10 | 3 |
11 | 6 |
12 | 0 |
Longer than 12 months | 9 |
As of 5th February 2020, a total of 61 Intention Notices have been issued in respect of complaints about mis-selling of the Green Deal by HELMS.