Home Office: Correspondence

(asked on 11th November 2020) - View Source

Question to the Home Office:

To ask the Secretary of State for the Home Department, what the average response time is for her Department to respond to enquiries from hon. Members.


Answered by
James Brokenshire Portrait
James Brokenshire
This question was answered on 1st December 2020

The Home Office does not measure the average time for responding to correspondence from hon. Members.

However, in line with Cabinet Office guidance, the Home Office has a target of responding within 20 working days where a response is required.

As you will understand, the Home Office has, during the current year, dealt with unprecedented volumes of correspondence due to COVID-19. The Home Office ensures that urgent cases raised by hon. Members are prioritised and is taking steps to provide substantive responses in as short a time as possible.

All correspondence received from hon. Members is being reviewed and will be responded to as soon as possible.

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