Social Security Benefits: Appeals

(asked on 10th November 2017) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what the average length of time is for his Department to clear a mandatory reconsideration; and whether that figure achieves his Department's relevant targets.


Answered by
Sarah Newton Portrait
Sarah Newton
This question was answered on 20th November 2017

There are no targets within DWP for the time within which a mandatory reconsideration should be cleared. Whilst they are done without delay, the focus is on making a quality decision not the speed of clearance. The average processing time for mandatory reconsideration decisions to be made is 11.5 working days. This data is based on the period 1st April 17 to 31st October 17.

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