Employment and Support Allowance: Coronavirus

(asked on 5th November 2020) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how many people have (a) failed to attend or (b) failed to participate in a telephone assessment for employment and support allowance since March 2020.


Answered by
Justin Tomlinson Portrait
Justin Tomlinson
This question was answered on 10th November 2020

We have interpreted your question (a) as being failed to attend and the case returned to the Department for Work and Pensions (DWP). From the introduction of telephony Work Capability Assessments to 6 November 2020, 18 Employment and Support Allowance (ESA) cases have been returned to the DWP due to failure of the customer to attend their telephone assessment.

We are unable to provide a figure for how many people have failed to participate in a telephone assessment because the information requested is not available.

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