Coronavirus: Contact Tracing

(asked on 4th November 2020) - View Source

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, how many people have been recruited as contact tracers for the national system since it was established.


Answered by
Helen Whately Portrait
Helen Whately
Minister of State (Department of Health and Social Care)
This question was answered on 25th November 2020

Sitel and Serco recruited and trained 18,000 full time equivalent (FTE) staff at the peak of delivery to provide the non-National Health Service call handling services to support the test and trace initiative. There is a standard replacement of staff who leave.

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