NHS 111: Ambulance Services

(asked on 30th October 2017) - View Source

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health, what proportion of NHS 111 calls in each (a) region of England and (b) clinical commissioning group area were triaged to the ambulance service in the last 12 months for which data is available.


Answered by
Philip Dunne Portrait
Philip Dunne
This question was answered on 2nd November 2017

The proportion of calls triaged that resulted in ambulance dispatch over the last 12 months for which data are available is given in the table below and broken down nationally, by region and by area (each of which is comprised of one or more clinical commissioning groups (CCGs)). Data for individual CCGs are not available.

Geography

Calls triaged

Ambulance dispatches

Ambulance dispatches as a % of calls triaged

England

12,090,555

1,548,989

12.8%

North Region

3,554,832

481,828

13.6%

Midlands and East Region

3,738,083

453,921

12.1%

London Region

1,449,855

164,137

11.3%

South Region

3,347,785

449,103

13.4%

North East

730,804

122,068

16.7%

North West including Blackpool

1,411,961

205,502

14.6%

Yorkshire and Humber

1,412,067

154,258

10.9%

Lincolnshire

173,197

22,240

12.8%

Nottinghamshire

247,442

31,175

12.6%

Derbyshire

269,553

31,539

11.7%

Leicestershire and Rutland

221,052

28,968

13.1%

Northamptonshire

181,749

21,619

11.9%

Milton Keynes

54,419

6,285

11.5%

Staffordshire

232,181

29,504

12.7%

West Midlands excluding Staffordshire

865,480

113,881

13.2%

Norfolk including Great Yarmouth and Waveney

274,902

38,294

13.9%

Suffolk

162,263

20,933

12.9%

Cambridgeshire and Peterborough

193,331

23,488

12.1%

Luton and Bedfordshire

111,665

13,926

12.5%

Hertfordshire

264,432

25,939

9.8%

North Essex

254,613

24,946

9.8%

South Essex

231,804

21,184

9.1%

Outer North East London

225,371

25,508

11.3%

East London and City

101,269

10,949

10.8%

North Central London

268,822

29,061

10.8%

Inner North West London

111,426

12,184

10.9%

Outer North West London

170,177

22,433

13.2%

Hillingdon

61,178

7,998

13.1%

South West London

252,100

30,592

12.1%

South East London

259,512

25,412

9.8%

Isle of Wight

72,006

9,355

13.0%

Mainland SHIP

479,440

56,839

11.9%

Berkshire

218,423

24,503

11.2%

Buckinghamshire

122,657

12,582

10.3%

Oxfordshire

172,932

18,437

10.7%

Gloucestershire and Swindon

138,768

18,827

13.6%

Bath and North East Somerset and Wiltshire

133,284

17,853

13.4%

Bristol, North Somerset and South Gloucestershire

280,221

36,139

12.9%

Somerset

116,358

16,665

14.3%

Dorset

194,280

29,935

15.4%

Devon

276,988

47,541

17.2%

Cornwall

132,879

23,043

17.3%

South East Coast

1,009,549

37,384

13.6%


Source: NHS 111 Minimum Data Set 2017-18

Note:

To give comparable figures, the numbers for ‘South East Coast excluding East Kent’ and ‘East Kent’ have been added together for the period November 2016 to September 2017 to give a total for the ‘South East Coast’ area. Likewise the numbers for ‘Luton’ and ‘Bedfordshire’ have been added together for the period October 2016 to February 2017 to give a ‘Luton and Bedfordshire’ total, and the numbers for ‘Norfolk’ and ‘Great Yarmouth and Waveney’ have been added together for the period October 2016 to March 2017 to give a ‘Norfolk including Great Yarmouth and Waveney’ total.

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