Question to the Department of Health and Social Care:
To ask the Secretary of State for Health, what proportion of NHS 111 calls in each (a) region of England and (b) clinical commissioning group area were triaged to the ambulance service in the last 12 months for which data is available.
The proportion of calls triaged that resulted in ambulance dispatch over the last 12 months for which data are available is given in the table below and broken down nationally, by region and by area (each of which is comprised of one or more clinical commissioning groups (CCGs)). Data for individual CCGs are not available.
Geography | Calls triaged | Ambulance dispatches | Ambulance dispatches as a % of calls triaged |
England | 12,090,555 | 1,548,989 | 12.8% |
North Region | 3,554,832 | 481,828 | 13.6% |
Midlands and East Region | 3,738,083 | 453,921 | 12.1% |
London Region | 1,449,855 | 164,137 | 11.3% |
South Region | 3,347,785 | 449,103 | 13.4% |
North East | 730,804 | 122,068 | 16.7% |
North West including Blackpool | 1,411,961 | 205,502 | 14.6% |
Yorkshire and Humber | 1,412,067 | 154,258 | 10.9% |
Lincolnshire | 173,197 | 22,240 | 12.8% |
Nottinghamshire | 247,442 | 31,175 | 12.6% |
Derbyshire | 269,553 | 31,539 | 11.7% |
Leicestershire and Rutland | 221,052 | 28,968 | 13.1% |
Northamptonshire | 181,749 | 21,619 | 11.9% |
Milton Keynes | 54,419 | 6,285 | 11.5% |
Staffordshire | 232,181 | 29,504 | 12.7% |
West Midlands excluding Staffordshire | 865,480 | 113,881 | 13.2% |
Norfolk including Great Yarmouth and Waveney | 274,902 | 38,294 | 13.9% |
Suffolk | 162,263 | 20,933 | 12.9% |
Cambridgeshire and Peterborough | 193,331 | 23,488 | 12.1% |
Luton and Bedfordshire | 111,665 | 13,926 | 12.5% |
Hertfordshire | 264,432 | 25,939 | 9.8% |
North Essex | 254,613 | 24,946 | 9.8% |
South Essex | 231,804 | 21,184 | 9.1% |
Outer North East London | 225,371 | 25,508 | 11.3% |
East London and City | 101,269 | 10,949 | 10.8% |
North Central London | 268,822 | 29,061 | 10.8% |
Inner North West London | 111,426 | 12,184 | 10.9% |
Outer North West London | 170,177 | 22,433 | 13.2% |
Hillingdon | 61,178 | 7,998 | 13.1% |
South West London | 252,100 | 30,592 | 12.1% |
South East London | 259,512 | 25,412 | 9.8% |
Isle of Wight | 72,006 | 9,355 | 13.0% |
Mainland SHIP | 479,440 | 56,839 | 11.9% |
Berkshire | 218,423 | 24,503 | 11.2% |
Buckinghamshire | 122,657 | 12,582 | 10.3% |
Oxfordshire | 172,932 | 18,437 | 10.7% |
Gloucestershire and Swindon | 138,768 | 18,827 | 13.6% |
Bath and North East Somerset and Wiltshire | 133,284 | 17,853 | 13.4% |
Bristol, North Somerset and South Gloucestershire | 280,221 | 36,139 | 12.9% |
Somerset | 116,358 | 16,665 | 14.3% |
Dorset | 194,280 | 29,935 | 15.4% |
Devon | 276,988 | 47,541 | 17.2% |
Cornwall | 132,879 | 23,043 | 17.3% |
South East Coast | 1,009,549 | 37,384 | 13.6% |
Source: NHS 111 Minimum Data Set 2017-18
Note:
To give comparable figures, the numbers for ‘South East Coast excluding East Kent’ and ‘East Kent’ have been added together for the period November 2016 to September 2017 to give a total for the ‘South East Coast’ area. Likewise the numbers for ‘Luton’ and ‘Bedfordshire’ have been added together for the period October 2016 to February 2017 to give a ‘Luton and Bedfordshire’ total, and the numbers for ‘Norfolk’ and ‘Great Yarmouth and Waveney’ have been added together for the period October 2016 to March 2017 to give a ‘Norfolk including Great Yarmouth and Waveney’ total.