Department for Work and Pensions: Telephone Services

(asked on 19th October 2017) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, if he will publish the (a) value and (b) length of contract for each organisation used by his Department to operate telephone helplines.


Answered by
Caroline Dinenage Portrait
Caroline Dinenage
This question was answered on 24th October 2017

DWP contracts over £10,000 are published on the Contracts Finder website. The Contact Centres non-geographic numbers contract was awarded under the overarching Contact Centre Services contract published on 2nd February 2016.

Link to Contract Finders website: https://www.contractsfinder.service.gov.uk/Notice/ec58d876-3b02-4236-a0bf-e0d203a961a7?p=@RPT0=NjJNT08=UFQxUlR.

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