Energy: Competition

(asked on 19th January 2022) - View Source

Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, what assessment he has made of the (a) effectiveness and (b) adequacy of the process in place to transfer energy credit from liquidated energy suppliers to the customers' new supplier.


Answered by
Greg Hands Portrait
Greg Hands
Minister of State (Department for Business and Trade)
This question was answered on 26th January 2022

Protecting the credit balances of domestic customers when energy companies cease trading is a priority for both Government and Ofgem, who manage the service transfer under the Supplier of Last Resort process.

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