Universal Credit

(asked on 12th October 2017) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how many reports of incorrect universal credit awards have been investigated by HM Revenue and Customs and his Department Jointly Managed Engagement Team.


Answered by
Damian Hinds Portrait
Damian Hinds
Minister of State (Education)
This question was answered on 23rd October 2017

The system operated by HMRC and DWP to provide earnings details from employers and automatically include these in Universal Credit calculations is working well. Our internal data for September 2017 shows that only 0.4% of UC customers query the earnings used in their award, and the majority of these queries are resolved by explaining how Universal Credit works.

In September 2017, Universal Credit used over 360,000 separate earnings notifications in Universal Credit awards. In that same month just 1347 queries were investigated by DWP with just 238 being referred to HMRC Jointly Managed Engagement Team.

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