Personal Independence Payment

(asked on 10th October 2017) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what assessment he has made of the usefulness of the PIP2 form in collecting information about a claimant's conditions.


Answered by
Penny Mordaunt Portrait
Penny Mordaunt
Lord President of the Council and Leader of the House of Commons
This question was answered on 18th October 2017

The PIP2 questionnaire was designed to allow claimants to tell us, in their own words, how their health condition or disability impacts them on a day-to-day basis. The questionnaire has a mixture of tick boxes and free text boxes allowing claimants to add as much or as little detail as they wish.

Recent research[1] carried out by Ipsos MORI found that 85 per cent of claimants were able to complete all sections of the questionnaire and only four per cent were unable to do so. The research also shows that 63 per cent of claimants found completing the questionnaire as easy or easier than expected.

However, we constantly look to review and improve the experience of people claiming Personal Independence Payment (PIP). We are currently considering the recommendations made in the second independent review of Personal Independence Payment (published on 30 March 2017) which included recommendations to improve our communications for claimants. We plan to respond to the review’s findings later this year.

[1] https://www.gov.uk/government/publications/personal-independence-payment-evaluation-wave-1-claimant-survey-findings

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