Question to the Home Office:
To ask the Secretary of State for the Home Department, whether her Department has targets or standards for processing times for non-straightforward visa applications.
Where it is likely to be necessary to make further enquiries where UKVI has no control over the time it may take, such as enquiries to external organisations or waiting for the applicant to submit additional information, or where the necessary enquiries will take longer than the published service standard UKVI will defer an application as ‘complex'. Where an application has been classified as complex and cannot be concluded within published services standards, we will write to the customer to inform them that it will not be decided within the service standard.