Revenue and Customs: Electronic Government

(asked on 4th June 2021) - View Source

Question to the HM Treasury:

To ask the Chancellor of the Exchequer, how many people have Government Gateway accounts for (a) personal and (b) business use.


Answered by
Jesse Norman Portrait
Jesse Norman
This question was answered on 11th June 2021

There are currently 73.1 million active credentials/accounts registered with Government Gateway; a single unique user may hold several accounts for use in interactions with HMRC and/or other Government departments.

69.4 million credentials are linked to HMRC services and are profiled across the user types below:

  • Tax Agents: 1.0 million
  • Individuals: 20.9 million
  • Organisations: 47.5 million

The remaining 3.7 million credentials are associated to OGDs (not HMRC) and HMRC do not hold a record as to whether these are used for personal or business use.

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