Bed and Breakfast Accommodation

(asked on 14th September 2017) - View Source

Question to the Department for Levelling Up, Housing & Communities:

To ask the Secretary of State for Communities and Local Government, what steps his Department is taking to ensure that local housing authorities make homeless families aware that they are (a) entitled to compensation if they are unlawfully placed in bed and breakfast accommodation for longer than six weeks and (b) able to escalate a formal complaint to the Local Government Ombudsman in the event that such financial redress is not offered in compensation.


Answered by
Marcus Jones Portrait
Marcus Jones
Treasurer of HM Household (Deputy Chief Whip, House of Commons)
This question was answered on 9th October 2017

Time spent in temporary accommodation ensures no family is without a roof over their head. The Government is assisting areas to ensure that families spend no longer than 6 weeks in B&Bs, which includes protecting and maintaining the homelessness prevention funding at £315 million. We have also replaced Department of Work and Pension’s Temporary Accommodation Management Fee with a Flexible Homelessness Support Grant which local authorities can use more strategically to prevent and tackle homelessness. This amounts to £402 million over the two years from 2017/18.

While the number of households in temporary accommodation is below the 2004 peak, the law is clear that households with dependent children should only be accommodated in B&B in an emergency and for no longer than six weeks, which commences when the household moves in.

When a family is accommodated in a B&B, the local authority must provide written information that the period of accommodation should be no more than 6 weeks, after which the authority must secure alternative suitable accommodation. Under the law, any accommodation must be suitable.

A small number of authorities (around 5 per cent) account for 80 per cent of breaches. The Government has been clear that in normal circumstances the long term use of B&B accommodation for families with children is both inappropriate and unlawful and we are determined to stop this practice. There are councils who are successfully reducing the number and length of time families are spending in B&B accommodation and we expect areas in similar situations to follow their example.

The Local Government and Social Care Ombudsman publishes guidance on remedying personal injustice where one of their investigations reveals there has been fault, including investigations in relation to Homelessness. The Local Government and Social Care Ombudsman publishes all decisions on complaints on their website, including any remedies they recommend.

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